What is Hardware Support?

What is Hardware Support?

By: Samantha Geary, Marketing Executive 

Hardware Support

What is hardware support? Well, hardware support is the maintenance of a computer’s physical components. This can include the act of building a computer, the proactive upkeep to ensure it remains in a good condition for it to work effectively and efficiently, or the measures to repair a computer’s components that are damaged or working incorrectly.

Hardware support is mandatory when it comes to the success and safety of your computer systems. The delicate components are bound to encounter problems during their use and a single fault has the potential to affect the entire network.

What is Covered in Hardware Support?

Computer hardware support applies to the physical elements of the computer. Depending on the needs of the client, this can also include server support, due to the portable large scale of devices connected within the network. For a larger business or company, this step is even more crucial as there would be much more data being used within all the devices in the network. This creates a much higher risk of issues occurring if not regularly upkept. The components included in computer hardware support are:

  •   Motherboard
  •   Central Processing Unit (CPU
  •   Graphics Card
  •   Sound Card
  •   Random Access Memory (RAM)
  •   Hard Drive (HDD) and Solid-State Drives (SDD)

Not only does it apply to the computer itself, but the hardware support also includes any external computer-based equipment relating to computer function such as:

  •   Keyboards
  •   Monitors
  •   Mouse
  •   Speakers
  •   Printer and Photocopier
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Who Carries Out Hardware Support?

Hardware support is carried out by fully qualified and trained hardware support technicians. These technicians are highly knowledgeable on the components for computers and are skilled at building computers and monitoring networks for any current issues, or future potential problems.

Our support technicians have undergone in-depth training before entering the workforce. Technicians are also well versed in the different brands and types of computers or servers to better equip them to aid in all types of situations. 

Hiring a specific technician from an external source may provide you with more fool proof assistance than in-house employees. This is because they will be well-versed in various systems – not just yours – meaning they can identify problems more quickly and diagnose the overall issue. Faster issue identification leads to a swifter turnaround time for repairs, meaning your systems will be back up and running in no time.

Hardware Support with PCS Systems

If you’re looking for hardware support in Kettering, PCS Systems will go above and beyond to resolve all your hardware related issues. Our in-depth knowledge and top-notch experience is guaranteed to provide you with the most accurate support. Contact PCS Systems today to find out more.