What Is Server Support

And do I need it?

What is Server Support and do I need it?

By: Sam Geary, Marketing Executive

Most businesses rely on a piece of hardware that provides functionality for other devices, also known as a server. Servers work well most of the time, but the most common issues with them tend to be data loss and downtime. This could be one of the many reasons why you need server support.

Data loss is a process whereby data is deleted or corrupted and downtime is when a computer system is offline or unavailable. The chances of data loss and downtime occurring can be dramatically reduced with the input of server support services.

What Is Server Support?

An effective server support team will ensure that your server is operating efficiently and reliably. When your server does go down, you need accessible server support to get it back online quickly. Expert server management can use advanced troubleshooting methods to ensure the same issue does not occur again.

If your server does go down, it can bring the whole business to a standstill, halting productivity and revenue. With server support, you will experience minimum server downtime because of around-the-clock monitoring and tighter security precautions, keeping your company secure from hackers and cyber threats.

All businesses benefit from server support as it provides you with regular data backup meaning files are safe should the server unexpectedly go offline. As software progresses, so do the opportunities for hackers to exploit outdated programmes. Support for your servers ensures regular maintenance and software updates to avoid cyber threats from accessing business systems. IT support companies, like ours, can also deal with spamming issues and routinely check and update security settings.

Who Requires Server Support?

Small businesses especially benefit from server support, as the longer a server is offline or the more files that are compromised during a data loss, the harder it will hit business resources. This is something not all businesses can financially recover from. 

No server support whatsoever is very risky, as unprotected servers are more likely to incur data breaches, and company files can become vulnerable online if they are not secured effectively. Support for small businesses, especially in these settings, is vital for the company’s maintenance and growth. Outsourcing server support guarantees that the business can focus on the more important aspects of trading. 

It is also usually more cost-effective as it means that you’re not responsible for employing and training in-house staff to take on the role. Server management is time-consuming, complex, and requires proper training and administration to carry the job out meticulously. Knowing that your server is in the safe and capable hands of third-party server management lets you focus your time on improving and developing your business.

Outsourcing server assistance from a knowledgeable and accessible company ensures that you stay one step ahead of cyber threats and can customise and tailor a plan that fits your company’s needs, however big or small your operation is. Don’t leave your server susceptible to data loss or breaches, invest in server support today and your business will thank you for it.

If you would like to find out more about how we can help your business with server support, get in touch today on 01536 532900 or head over to our contact page for more contact details.