Sam Burdett

Employment Start Date: January 2024
Job Title: 3rd Line Service Desk Analyst

Introduction

Hi, I’m Sam, and after a bit of a break, I am back at PCS! I work as a 3rd line support engineer, mainly focusing on customers who have ‘V-Layer’ support. This can range from storage right down to virtual machine support.

Work Achievement

Designing, installing and configuring a robust and agile backup solution for a well known fashion brand.

Personal Achievement

My son Dominic who never fails to put a smile on my face. ?

Claim to Fame

I was friends with Matt Smith (doctor who) in lower and high school.

Fun Fact

Not really a fun fact as such but I had a disc explode in my back…….eeeekkkkk

Hobbies

Spending time with my family

Air rifle shooting

Listening to music

(Attempting) to perform maintenance on my car